Returns & Exchanges
At Transparent Labs, we stand behind the quality of our apparel and offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to make the process as seamless as possible to ensure you find the perfect fit for your lifestyle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it reaches our warehouse.
- 4.Receive Refund or Exchange
After our team inspects the items, we will process your refund to the original payment method or ship out your new exchange item within 3-5 business days.